“We are excited to have Mutare’s fagship site fying under the Redan banner”,
said Mr. Cydwell Chitewe, General Manager for Redan. “Mutare Flyover is one of an elite group of service stations that has managed to attain a 5-star rating from ZERA (Zimbabwe Energy Regulatory Authority).
“Redan has been a sleeping giant; we have been re-organising our business model over the past few years and our return to the retail space should not be a surprise to anyone. Mr. Basera reflects the calibre and entrepreneurial spirit that has made Redan a contender against the giants in our industry”.
Redan Mutare Flyover was built by Rivercome Trading (Private) Limited, a company owned and operated by local businessman Greenmore Basera. Mr Basera explained, “We have a vision to grow our network of service stations, and key to us was having the right fuel supply partner, and we chose Redan. As a local company we are proud to be associated with a local fuel company
but one that operates to global standards”.
Mr. Basera’s son and managing Director of Rivercome Trading (Private) Limited, Mr Taku Basera further shared that Rivercome Trading, in partnership with Redan had also recently opened another site in Rusape which is conveniently located just outside Rusape away from the congestion and bustle in the CBD. “We plan to offer the motoring public travelling on the Harare-Mutare highway a convenient stop to rest, refuel and refresh. We plan to open a takeaway and offer tyre services in the near future”, he said.
Mutare Flyover is not just a fuel station but offers additional services including tyre services and a kiosk that serves freshly baked goods. The Mutare Redan Coupon sales ofce is also located at the site.
“As Redan, our focus is on service and enhancing our customers’ lives on the move. Over the past two decades our coupons have been a benchmark in the industry and continue to provide unparalleled security and convenience. As we roll out our service station footprint, we will remain committed to our mission to enhance life on the move,”
said Chipo Masanzu, Retail Manager for Redan.
“Our service stations not only offer fair pricing and a conducive and safe fuelling environment, but more important to us at Redan is that we offer excellent service. The motoring public is being short-changed as industry players pay less and less attention to providing good service. Our retail standards demand that our teams offer free services such as windscreen cleaning, oil and water checks, and free tyre pressure checks. Such services have become a thing of the past on most service stations but create a conducive driving experience.
As Redan we strive to go beyond filling up your tank and look to delivering exceptional customer experiences. We therefore invest heavily in training and recently we invited our regulator ZERA, to train our managers on expected operational standards to ensure that we operate safely and in full compliance to expected standards”.
“As we roll out our service station footprint, we will remain committed to our mission to enhance life on the move,”